Terms of Use
Last updated: May 2026 · Please read carefully before using this platform
1. Acceptance of Terms
By accessing or using Zim Items & Services Listings ("the Platform", "we", "us"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Platform.
These Terms apply to all visitors, registered users, and listers. We reserve the right to update these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the revised Terms.
2. Eligibility
To register and post listings, you must:
- Be at least 18 years of age
- Provide accurate and truthful registration information
- Have a valid phone number that can receive communications
- Be legally permitted to sell, offer, or advertise the goods or services you list
The Platform is designed for use by residents of Zimbabwe and the Zimbabwean diaspora. It may be accessed globally, but listings and transactions are primarily Zimbabwe-based.
3. User Accounts
You are responsible for maintaining the confidentiality of your account credentials. Your phone number and password must not be shared with anyone.
You are fully responsible for all activity that occurs under your account. If you suspect unauthorised access, contact us immediately via the Contact page.
We reserve the right to suspend or permanently terminate accounts that violate these Terms, engage in fraudulent activity, or compromise the safety of other users.
Important: Your login details are recorded for security purposes. Never share your password. The Platform will never ask for your password via phone, WhatsApp, or email.
4. Listing Rules
All listings must be honest, accurate, and lawful. Available categories include Property, Rent a Room or House, Services, Electronics, Vehicles, Events, Jobs, Careers, Supplies, and Tourist Services. You agree not to post listings that involve:
- Illegal goods, weapons, drugs, or controlled substances
- Counterfeit, stolen, or fraudulently obtained items
- Services that are prohibited under Zimbabwean law
- Adult or sexually explicit content
- Misleading pricing, descriptions, or photographs
- Duplicate or spam listings of the same item
- Listings impersonating another person or business
Listing management: Users may edit, mark as sold, delete, or renew their own listings at any time. Listings are active for 60 days from the date posted and may be renewed at no cost. The Platform reserves the right to remove any listing at its sole discretion without prior notice if it violates these rules or is deemed inappropriate.
Featured listings: The Platform may at its sole discretion feature selected listings on the home page. Being featured does not imply endorsement and carries no fee at this time.
5. Prohibited Conduct
You agree not to use the Platform to:
- Harass, threaten, or defraud other users
- Collect other users' contact details for unsolicited marketing
- Attempt to hack, scrape, or reverse-engineer the Platform
- Circumvent security features or access controls
- Post false reviews or fake inquiries to manipulate listings
- Use automated bots or scripts to interact with the Platform
Violations may result in immediate account suspension and may be reported to the relevant authorities under Zimbabwean law.
6. Pricing & Fees
The Platform is currently free to use for all registered members. Listing, browsing, and contacting sellers carries no charge at this time.
In the future, paid subscription tiers may be introduced to unlock premium features such as priority listings, verified badges, or expanded messaging. You will be notified in advance before any fees are applied to your account.
All transactions between buyers and sellers occur independently of the Platform. We are not party to any financial transaction between users and bear no responsibility for payment disputes.
7. Disclaimer of Liability
Zim Items & Services Listings is a classified advertising platform only. We do not inspect, verify, or guarantee any listing, product, or service advertised on the Platform.
We are not responsible for:
- The quality, safety, or legality of items listed
- The conduct of any buyer or seller
- Financial losses arising from transactions conducted through the Platform
- Misrepresentation by any user
Use of the Platform and any transactions you conduct are entirely at your own risk. We strongly encourage you to follow our Online Safety Guidelines before completing any transaction.
8. Intellectual Property
All Platform design, branding, code, and content created by Zim Items & Services Listings remains the intellectual property of the Platform. You may not reproduce or redistribute it without written permission.
By posting a listing, you grant the Platform a non-exclusive, royalty-free licence to display your listing content (including images and descriptions) for the purpose of operating the Platform.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the Republic of Zimbabwe. Any disputes shall be subject to the jurisdiction of the courts of Zimbabwe.
10. Contact
For any questions regarding these Terms, please submit a message through our Contact page. Registered users will receive a reply directly on their dashboard.